Change Control Advisory

Empowering your team with the capabilities to succeed at change

When it comes to management and control of changes to services and service components, one of the biggest challenges is determining who has the authority to make change decisions.
IT service management has long suffered from bureaucratic approaches and general risk aversion—which results in layers of approvals, development delays and confusion, and, ultimately, failure to deliver value to customers in an agile manner. This situation is exacerbated in companies with legacy systems and structures that prohibit the flexibility for change that digital transformation requires. We elevate your change management discipline for competitive advantage and help you build the enterprise capabilities to get there. 

Our Change control advisory services include:

Change advisory boards (CABs) service – CAB is a group of experts who provide guidance and oversight to change management teams. They are an important part of a change management process that aims to balance the need for change with the need to minimize risks. CABs can help organizations: Ensure smooth service transitions, Prevent service disruptions, Reduce risks, Align changes with company goals, and Increase overall company stability and reliability.
CABs review and prioritize requested changes, monitor the change process, and provide managerial feedback. CABs are responsible for understanding the downstream impact of a change if it is accepted.

Some types of CABs include:

Change Control Board (CCB)
Primarily handles changes within projects, ensuring traceability and enforcing procedures like stakeholder approvals

Emergency Change Advisory Board (ECAB)
Helps the change manager speed up the emergency change process so that no unacceptable delays occur
.